Our terms and policies clearly set out our position on key topics such as cookies, data protection and the terms under which you are agreeing to use our services.

Anti-Bribery & Anti-Corruption Policy

The BestQualified Anti-Bribery & Anti-Corruption Policy exists to set out our responsibilities, and of those who work for us, with us, and on our behalf, in regards to observing and upholding our zero-tolerance position on bribery and corruption. It also acts as a source of information and guidance for those working for BestQualified, helping them recognise and deal with bribery and corruption, as well as understand their responsibilities.

Complaints Policy

Here at BestQualified, we pride ourselves on providing an excellent product and unrivalled service. However, if any complaints or concerns about our product or service are raised, we have a simple and easy way of handling them. BestQualified welcomes feedback – positive and negative – and sees it as an opportunity to learn, improve and provide a better service. This policy is intended to ensure that complaints are dealt with properly and that all complaints or comments made by customers are taken seriously.

Cookie Policy

The BestQualified Cookie Policy outlines which cookies we use across this website to enhance user experience and facilitate analytics tracking. This page explains what each of our cookies does, as well as detailing how you can block cookies for this site should you wish to do so.

Data Protection Policy

When it comes to handling client data, BestQualified is committed to adhering to sound data protection practices, and we take the protection and management of your personal information very seriously.

Environmental Policy

Environmental issues are a great concern of BestQualified. This policy outlines the commitment BestQualified has to protecting and enhancing the environment for the better.

Equal Opportunities & Diversity Policy

BestQualified’s policy outlining our commitment to achieving an equal working environment; providing equal opportunity and freedom from unlawful discrimination on the grounds of protected characteristics.

Ethics Policy

At BestQualified we care about providing the very best in online learning; but we also care about giving back and supporting causes beyond the remit of our own business. As an extension of our Social Responsibility Policy, here we set out our position relating to our support of charitable organisations.

Information Security Statement

BestQualified’s Security statement in how we protect, serve and look after data that we utilize. Including things such as encryption, authentication and data servers.

Modern Slavery & Human Trafficking Policy

The BestQualified Modern Slavery & Human Trafficking Policy sets out our commitment to ensuring that human trafficking and slavery does not exist within our own business or supply chain, nor with any business with whom we have any kind of relationship.

Privacy Policy

The BestQualified Privacy Policy sets out our position on information sharing and security across our service offering and associated communications. This page outlines our commitment to best practice across third party information sharing, marketing and our wider legal responsibilities.

Quality Management Policy

The BestQualified Quality Policy detailing our systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business.

Returns Policy

BestQualified’s Return Policy is part of our ongoing commitment to providing the best possible customer service around, we are proud to honour a 14 day returns policy. We believe you have the right to change your mind – so if you purchase training from BestQualified and then decide we’re not right for you, you’re entitled to a full refund within 14 days.


Service Level Agreement


The BestQualified’s Service Level Agreement (SLA) describes the general levels of service available to our clients. This SLA is written in a spirit of partnership. We will always do everything possible to rectify every issue in a timely manner as outlined below.

Social Responsibility Policy

BestQualified recognises the importance of integrating our business values in all of our corporate activities in order to meet the expectations of our stakeholders: clients, employees, investors, suppliers, the community and the environment. Here we set out what that means for us.

Staff Harassment Policy

Our staff here at BestQualified are here to make training simple for you and your business. When you or your employees interact with our staff we expect them to be treated with the same courtesy and respect that we show to you. It is BestQualified’s responsibility to protect our staff from harassment and that proper behaviour is necessary for our staff to be able to provide you with the best service possible.

Terms & Conditions of Use

The BestQualified Terms and Conditions of Use apply to anyone using our products or services. This page is designed to furnish you with comprehensive information about confidentiality, licence agreements and copyright, as well as payment information, system requirements and availability.